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For a hotel, every hour without Wi-Fi, TV or cameras is felt by guests. The team that designed and installed a system is the fastest to fix it, because it knows the system from the inside.

Technician checking devices in a live control cabinet

Scope of work

  • Scheduled maintenance

    Inspection, cleaning and tuning of equipment and systems to a plan.

  • Warranty

    Equipment and system warranty under our commitments and the vendors' policies.

  • Incident response

    Monitoring, logging and resolving incidents to keep disruption to operations low.

  • Upgrades and training

    Upgrading and expanding systems, and training the IT and operations teams.

  • Video wall showing a hotel's live security camera feeds
  • Rear of a server with network and power cables
  • Technician fixing a dome camera to the ceiling

How we work

  1. Log

    Record the request or incident from the operations team.

  2. Diagnose

    Find the cause from the system records and configuration.

  3. Resolve

    Repair, replace or update equipment and software.

  4. Report

    Report the outcome and recommend improvements.

Other services

Planning a project?

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